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The Missing Link
Capacity Building in Healthcare Organizations
While many funders focus solely on program support, we recognize that strong organizations are essential for delivering sustainable healthcare solutions.
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We believe that creating healthier communities requires more than one-time interventions. It calls for programs that are designed to grow, adapt, and thrive well into the future.
Over the years, we’ve had the privilege of partnering with nonprofit organizations across Oregon who are delivering life-changing health services—from addiction recovery and early childhood trauma support to tribal health and behavioral health education. Through these collaborations, we’ve observed the key ingredients that enable programs to not only launch successfully but to endure and evolve.
This guide shares some of those hard-earned insights, in the hope that they can support other mission-driven organizations working to create lasting health outcomes in their communities.
Sustainability begins with deep, authentic community engagement. The most effective healthcare programs don’t emerge from the top down—they grow from the inside out. They are rooted in the lived experiences, wisdom, and voices of the people they serve.
Before launching any new initiative, we encourage organizations to:
When communities help design solutions, they are far more likely to support, use, and advocate for those programs in the long term.
Financial sustainability is often the greatest hurdle for nonprofit healthcare programs. Grants can provide a crucial launchpad, but long-term success depends on diversified, reliable revenue streams.
Some of the most sustainable programs we’ve funded blend:
Equally important is sound financial stewardship. That includes building reserves, budgeting for capacity development, and ensuring transparency in financial reporting—practices that build trust with funders and partners alike.
A program is only as sustainable as the people and systems behind it. Organizations that last don’t just focus on service delivery—they invest in their teams and in the infrastructure that supports their work.
This includes:
At Heatherington, we often support this kind of “behind-the-scenes” work through our capacity-building grants—because we know that empowered teams and stable operations are the scaffolding of success.
Sustainability isn’t just about continuing a program—it’s about continuing to make a difference. That’s why impact measurement is essential. Programs need to understand what’s working, what’s not, and how to improve over time.
We recommend building an evaluation framework that includes both:
Strong data doesn’t just guide better programming—it strengthens funding proposals, deepens stakeholder engagement, and fuels innovation.
No single organization can meet all the complex health needs of a community. That’s why collaboration is key to long-term sustainability. Programs that actively partner with other healthcare providers, schools, public health agencies, and grassroots organizations tend to be more resilient and impactful.
These networks:
In Oregon, we’ve seen firsthand how regional coalitions and community-based collaboratives have extended the reach and durability of healthcare programs far beyond what any single entity could achieve alone.
Creating sustainable healthcare programs is an ongoing process—one that requires vision, flexibility, and community alignment. At the Heatherington Foundation, we’re proud to support organizations that are building health from the ground up, and we remain committed to sharing resources, insights, and funding models that help make long-term impact possible.
By engaging communities, diversifying funding, investing in people, measuring outcomes, and building collaborative networks, nonprofits can design programs that don’t just serve a moment—but serve generations.
We’re here to help. If your organization is working to improve health outcomes in Oregon and is looking for ways to strengthen its sustainability, we invite you to explore our grant opportunities and capacity-building resources.
Together, we can create a healthier, more resilient future for all.
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